3 December 2007

Healthcare Payers: A Road Map to Service Excellence

Hosted by Dale Kutnick,
SVP, Director of Research


Healthcare payers must grasp the impact of pervasive consumerism on their operations, and champion essential changes necessary to anticipate and address increased consumer involvement in every key healthcare decision. Listen and learn why.


Featured Guest:

"Healthcare is known to lag behind every other industry in IT adoption and IT budgets."
Joanne Galimi, Research Director

Please forward your questions, comments & suggestions to gartnervoice@gartner.com





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