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Years of Experience
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9 years at Gartner
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24 years IT industry
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Roles and Responsibilities
Mark Raskino is a vice president and Gartner Fellow in the Executive Leadership and Innovation group of Gartner Research. Mr. Raskino works primarily with mixed teams of senior and business executives (outside the tech sector). He covers technology and related macro-trends, their business strategy and IT management implications. He specializes in researching the interaction between CEO agendas and IT.
Mr. Raskino is co-author of the 2008 Harvard Press book "Mastering the Hype Cycle," Gartner's annual business executive survey and the annual "CIO Resolutions" report. He is an accomplished and frequent international event keynote speaker.
Current key research topics include:
(1) IT and the great recession;
(2) strategic IT cost cutting;
(3) adoptive innovation and the Hype Cycle;
(4) CEO perspectives; and
(5) new trends in IT-enabled business growth.
Previous Experience
In previous roles at Gartner, Mr. Raskino has:
- Chaired Gartner's Emerging Trends Symposium (2007 and 2008)
- Developed macro-scale emerging trends research (2005 and 2006)
- Co-led Gartner's real-time enterprise research (2003 and 2004)
- Coordinated IT cost containment research (2002)
- Led B2C e-business research in Europe (2000 and 2001)
Before joining Gartner, Mr. Raskino was a senior e-business manager at British Airways, following prior work within its IT department on loyalty programs, airport operations and revenue management systems. Early in his career, Mr. Raskino worked in IT departments in the telecommunications and oil industries.
Professional Background
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British Airways, Senior Manager, E-Business Division, 13 years
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Education
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M.S., Information Technology
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B.A., with honors, Business Studies
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